FAQ
Frequently Asked Questions
Everything sellers ask us most. Don’t see your question? Text us at 214-898-3911.
Why do people sell their extra supplies?
All kinds of reasons — switching from one CGM or pump brand to another, a changed prescription, supplies left after a loved one passes, or simply accumulating more than needed. Instead of letting sealed boxes expire in a cabinet, sellers recover real value.
Is this legal?
Yes — selling supplies you personally own is lawful, with limits we follow strictly: everything must be sealed, unexpired, owned by you, and not obtained through Medicare, Medicaid, or another government program.
How do you decide the price?
Brand, product, quantity, expiration dating, and box condition. Longer dating and clean, sealed boxes earn the top of the range.
How fast do I get paid?
Local meetups: cash or instant transfer on the spot. Mail-ins: we send payment via Zelle, Apple Pay, Cash App, or PayPal the same day your package arrives and passes inspection.
Do I pay for shipping?
No — once we agree on an offer, we send you a prepaid shipping label. You just box it up and drop it off.
What if my boxes are short-dated or damaged?
Top pricing applies to sealed boxes with 7 or more months before expiration. With less than 7 months left, we still buy — the offer just steps down depending on how many months remain. Damaged or opened boxes we can’t buy.
How does the referral program work?
Tell someone about us, and when they sell to us we pay you $5 for every box we buy from them — with no cap on quantity. They just need to mention your name when they first contact us. Bonuses are paid after we complete the purchase, and apply to their first sale with us.
Still have a question?
Text us at 214-898-3911 and we’ll give you a straight answer.