FAQ
Frequently Asked Questions
Everything sellers ask us most. Don’t see your question? Text us at 214-898-3911.
Why do people sell their extra supplies?
All kinds of reasons — switching from one CGM or pump brand to another, a changed prescription, supplies left after a loved one passes, or simply accumulating more than needed. Instead of letting sealed boxes expire in a cabinet, sellers recover real value.
Is this legal?
Yes — selling supplies you personally own is lawful, with limits we follow strictly: everything must be sealed, unexpired, owned by you, and not obtained through Medicare, Medicaid, or another government program.
What can you buy, and what can’t you buy?
We buy factory-sealed, unopened boxes that are unexpired and yours to sell. We can’t buy anything obtained through Medicare, Medicaid, or another government program, opened or damaged boxes, expired supplies, or boxes marked “not for resale.”
How do you decide the price?
Brand, product, quantity, expiration dating, and box condition. Longer dating and clean, sealed boxes earn the top of the range.
How fast do I get paid?
Local meetups: cash or instant transfer on the spot. Mail-ins: we send payment via Zelle, Apple Pay, Cash App, or PayPal the same day your package arrives and passes inspection.
What payment methods do you use?
At local meetups in DFW and San Antonio we pay cash in hand before we part ways. For mail-ins we pay by Zelle, Apple Pay, Cash App, or PayPal — whichever you prefer — the same day your package arrives and passes inspection.
Do I pay for shipping?
No — once we agree on an offer, we send you a prepaid shipping label. You just box it up and drop it off.
Are mail-in sales final?
Yes. Once your package is delivered to us, we don’t send supplies back. If inspection shows the boxes differ from what you described — shorter dating, damage, a broken seal — we text you a revised offer reflecting what we actually received and pay that amount, so you get paid either way. Describe your boxes accurately before shipping, and if you’d rather be there in person, sell at a local meetup in DFW or San Antonio instead.
What if my boxes are short-dated or damaged?
Top pricing applies to sealed boxes with 7 or more months before expiration. With less than 7 months left, we still buy — the offer just steps down depending on how many months remain. Damaged or opened boxes we can’t buy.
How does the referral program work?
Tell someone about us, and when they sell to us we pay you $5 for every box we buy from them — with no cap on quantity. They just need to mention your name when they first contact us. Bonuses are paid after we complete the purchase, and apply to their first sale with us.
What if I don’t have a printer?
You don’t need one. We always send a QR code instead of a printable label — just show it on your phone at the post office counter and they print it for you, free. If you can’t leave the house, text us at 214-898-3911 and we’ll work out another way to get your supplies to us.
How much are Dexcom G7 sensors worth?
It depends on the product code and how much time is left before they expire. As of August 2026 we pay up to $65 per 15-day sensor and up to $60 per 10-day sensor, on sealed boxes with the longest dating. Shorter dating still qualifies at a reduced price. Use the estimator on our Dexcom pages to see the exact number for your boxes.
How much are Omnipod 5 pods worth?
It depends on which system the pods work with, shown on the top right corner of the box front. For the Dexcom G6/G7 version we pay up to $155 per sealed box of five pods and up to $310 for a starter kit; for the Libre 2/3 version, up to $105 per box and up to $210 per kit. Boxes with 7 or more months before expiration earn the top price. Dexcom pods are priced down to 3 months, Libre pods and all starter kits need 5 or more months, and anything shorter we quote by text.
How much are FreeStyle Libre sensors worth?
We pay up to $45 per FreeStyle Libre 3 Plus sensor and up to $40 per Libre 2 Plus sensor, on sealed boxes with 4 or more months of dating. Selling five or more raises the price per sensor.
Can I sell supplies my insurance paid for?
Usually yes, as long as your insurance is private or employer-provided and the supplies are yours. What we cannot buy is anything obtained through Medicare, Medicaid, or any other government program. If you are not sure which applies to you, check with your plan before contacting us.
Can I sell diabetic supplies if I have Medicare?
Not the supplies Medicare paid for. Reselling supplies obtained through Medicare, Medicaid, or another government program is not something we can purchase, and we ask every seller to confirm this before we buy. If you also have supplies you bought yourself with cash, those are fine.
Do you buy opened boxes?
No. Every box must be factory-sealed with the seal intact. Once a box has been opened we cannot resell it, so we cannot buy it. If part of your supply is sealed and part is not, we will buy the sealed portion.
Do you buy recalled Omnipod pods?
No. Insulet has recalled certain Omnipod lots, and we can’t buy affected units. Check your lot number on Omnipod’s official lot checker before selling — it’s printed on the side of the 5-pack box, on the Pod tray lid, and on the Pod itself. If your lot is affected, contact Insulet about a replacement rather than selling it to us or anyone else.
What is the product code on a Dexcom box and where do I find it?
It is a short code printed on the box label. On 15-day boxes it begins with STP-FT- or STE-FT-, and on 10-day boxes it begins with STP-AT- or STE-AT-. Different codes are worth different amounts, which is why we ask for it. If you cannot find it, text us a photo of the label.
How do I know how much time is left before my supplies expire?
The expiration date is printed on the outside of every box. Count the months between today and that date. If you have several boxes with different dates, use the earliest one, since that is what determines the price.
How long does the whole process take?
For a local meetup in Dallas-Fort Worth or San Antonio it can be same day. You send details, get an offer within a few hours, meet somewhere public, and leave with cash. For mail-in, add shipping time — we pay the same day your package arrives and passes inspection.
What if my package gets lost in the mail?
Packages are shipped with tracking, and we notify you when yours arrives. Until the package reaches us, the supplies are still yours and the risk in transit is yours, which is why we recommend packing carefully and keeping the tracking number. This is standard for any mail-in purchase.
Do you buy from outside Texas?
Yes. We meet sellers in person across the Dallas-Fort Worth metroplex and in San Antonio, and we buy by mail from anywhere in Texas and the rest of the United States. Shipping is free either way — we send a prepaid label.
Is it safe to meet a stranger to sell supplies?
We only meet in public places that you choose. Many sellers pick a coffee shop, a bank lobby, or a police station Safe Exchange Zone. We check the boxes, you get paid before we part ways, and you can bring someone with you. You can also read reviews from previous sellers on our Facebook page.
What brands do you buy?
Dexcom, Omnipod, and FreeStyle Libre are our main products with published prices. We also look at Tandem, Medtronic, Accu-Chek, and other sealed supplies — text us a photo and we will quote it.
Do I need the original prescription or receipt?
No. We do not need paperwork. We do ask you to confirm the supplies are yours to sell and were not obtained through a government program, and we may ask for identification for larger purchases.
Should I remove the pharmacy label before selling?
Do not peel it off — pharmacy labels are difficult to remove cleanly and pulling at them tears the box, which lowers what we can pay. If you want to hide your personal information, cross it out gently with a black marker and leave the expiration date and lot number readable.
Still have a question?
Text us at 214-898-3911 and we’ll give you a straight answer.
